AEMP Telematics Focus: How Productive is Your Shop?
Monday, May 8, 2017
Posted by: Georgia Krause
by Georgia Krause - AEMP Staff Writer
In a recent article a national truck leasing and maintenance company discussed measuring the productivity of a company's shop using standardized data codes.
Since 1970, the trucking industry has used a structured coding system that allows manufacturers, equipment owners, technicians and fleet managers communicate bout, capture and report on maintenance activities. Called Vehicle Maintenance Reporting Standards (VMRS) codes, the numeric codes allows everyone in the service supply chain to have a complete understanding of what was done during a repair or scheduled maintenance.
Sound familiar? If you are already using AEMP's API in your fleet's data collection program, you are already pulling actionable data on the health of your equipment.
Now, how about using your available data to measure and improve your shop's efficiency?
By collecting information from every service event, you can build a baseline report that will help you answer these questions:
- How long does it take your shop and/or technicians to complete diagnostics assessments?
- How much time passes between diagnosis and the completed repair?
- How long does it take to get parts? Measure vendors, both in-house and outside suppliers.
- Which type of repairs tend to cause technicians to exceed budgeted Standard Repair Times (SRTs)?
- How often does a particular piece of equipment come back to the shop for the same repair?
Granted, AEMP doesn't have (yet) API codes for things like how long your technician has to wait to get a part, but the telematic M&R data reports you are already generating can show how well your shop is performing.
The same report information can help you determine if more training is necessary on particular types of repairs and servicing, which parts vendors are working efficiently with your business, which vehicles are taking up most of your shop time budget, and if you have multiple locations or service trucks, how they compare.
If you need help collecting your productivity data, get with the vendor you use for your digital fleet management and have them put together a procedure that works for you. It will be time well spent.